Returns & Exchanges
At FRAME, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day window for returns and exchanges on all eligible items.
1
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
2
Print Your Label
Once your request is authorized, download and print the prepaid shipping label provided via email.
3
Package Your Items
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
4
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number to monitor your refund status.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing